{"id":31,"date":"2018-01-03T00:00:00","date_gmt":"2018-01-03T00:00:00","guid":{"rendered":""},"modified":"2018-01-03T00:00:00","modified_gmt":"2018-01-03T00:00:00","slug":"experiencia-client-recepcio-taller-rodi","status":"publish","type":"post","link":"https:\/\/www.rodi.cat\/blog\/experiencia-client-recepcio-taller-rodi\/","title":{"rendered":"Rodi aposta per l’experi\u00e8ncia del client al taller"},"content":{"rendered":"

RODI MOTOR SERVICES <\/strong>ha reinaugurat<\/strong> aquesta setmana la recepci\u00f3<\/strong> d’un dels seus tallers mec\u00e0nics<\/strong> situats a la ciutat de Lleida<\/strong><\/a>. L’objectiu de la reforma que s’hi ha dut a terme pret\u00e9n millorar l’experi\u00e8ncia del client al punt de venda<\/strong> i respon a un dels lemes de l’empresa: \u00abpassi\u00f3 pel client\u00bb<\/strong>. <\/p>\n

Com a canvi principal, hi destaca la creaci\u00f3 d’un espai d’atenci\u00f3 personalitzada, format per un petit espai amb una taula i dos tamborets, gr\u00e0cies al qual la comunicaci\u00f3 amb el client \u2014sempre cara a cara i de manera distesa\u2014 ser\u00e0 molt oberta i transparent.<\/p>\n

Entre les millores que s’han fet pel que fa a l’espai, hi destaca l’ampliaci\u00f3 de la zona de recepci\u00f3, que ara disposa de sof\u00e0s, m\u00e0quines expenedores, zona per a nens i un petit espai de treball per a clients amb wifi i un ordinador. A m\u00e9s a m\u00e9s, s’hi han incorporat elements digitals \u2014com ara el cat\u00e0leg digital de producte\u2014, unes eines amb les quals els treballadors (i ben aviat tamb\u00e9 disponibles per als usuaris) podran atendre molt millor i informar els clients sobre els nostres productes (sobretot, pneum\u00e0tics), o la pantalla que inclou informaci\u00f3 de les ofertes vigents als tallers, que substitueix el format f\u00edsic d’autoportant i aprofita millor l’espai.<\/p>\n

Properament, es reinaugurar\u00e0 la recepci\u00f3 d’un dels tallers ubicats a Reus, que tamb\u00e9 tindr\u00e0 les novetats descrites anteriorment.<\/p>\n","protected":false},"excerpt":{"rendered":"

RODI MOTOR SERVICES ha reinaugurat aquesta setmana la recepci\u00f3 d’un dels seus tallers mec\u00e0nics situats a la ciutat de Lleida. L’objectiu de la reforma que s’hi ha dut a terme pret\u00e9n millorar l’experi\u00e8ncia del client al punt de venda i respon a un dels lemes de l’empresa: \u00abpassi\u00f3 pel client\u00bb.  Com a canvi principal, hi destaca la creaci\u00f3 d’un espai d’atenci\u00f3 personalitzada, format per un … <\/p>\n

Seguir llegint “Rodi aposta per l’experi\u00e8ncia del client al taller”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":32,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"yoast_head":"\nRodi aposta per l'experi\u00e8ncia del client al taller - Rodi Motor Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rodi.cat\/blog\/experiencia-client-recepcio-taller-rodi\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rodi aposta per l'experi\u00e8ncia del client al taller - Rodi Motor Services\" \/>\n<meta property=\"og:description\" content=\"RODI MOTOR SERVICES ha reinaugurat aquesta setmana la recepci\u00f3 d’un dels seus tallers mec\u00e0nics situats a la ciutat de Lleida. 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